IBM Verify Credentials Agency

If you have want to report an issue pertaining to your account with IBM please follow these steps:

  1. Login to your account
  2. Click on Contact IBM

This process submits an email initiated incident report. Please include your name, account identifier and the names of the Agents in your account that may be relevant to your issue.

IBM Verify Credentials Mobile App

If you have want to report an issue pertaining to your use of the mobile app please following these steps:

  1. Open the app
  2. Click on the Profile icon
  3. Click on the Settings icon
  4. Click on Contact IBM

This process submits an email initiated incident report. Please include your name, account identifier and a description of your issue.

IBM Verify Credentials Chrome Extension

If you have want to report an issue pertaining to your use of the Chrome Browser Extension please submit an incident report. Please include your name, account identifier and a description of your issue.

Developer Tools and Samples

NPM Package

IBM has contributed the openssi-websdk package to the NPM Registry. The source code for this open source tool is managed using a github repo. If you have an issue about the use and or functionality of this tool, please use the repo's issue tracker.

Password-less Auth Demo

IBM has contributed the following code sample to github. If you have want to report an issue pertaining to your use of this sample code please use the repo's issue tracker.

P2P Verification Demo

IBM has contributed the following code sample to github. If you have want to report an issue pertaining to your use of this sample code please use the repo's issue tracker.

Miscellaneous Issues

If you have want to report an issue pertaining to your account with IBM please submit an incident report. Please include your name, account identifier and a description of your issue.

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